The Coolflow Aircon Installation & Repair Process
Step 1: Contact & Consultation
Call our Stellenbosch-dedicated line or complete the online form. We ask about your property type, number of rooms, existing units (if any), and budget range.
Step 2: Free On-Site Quotation (for installation & major repairs)
For aircon installation Stellenbosch, a technician visits with a laser distance measure, thermal camera, and electrical tester. You receive a written quote within 24 hours with three equipment options (economy, standard, premium).
Step 3: Scheduling & Preparation
We confirm a date and time window. For installations, we advise you on clearing access to mounting locations. For air conditioner service Stellenbosch, no preparation is needed.
Step 4: Work Execution
Our team arrives, lays dust sheets, completes the work, tests all functions, and cleans the area. We dispose of old filters and packaging at registered waste facilities.
Step 5: Customer Walkthrough & Documentation
You sign off on the job. We provide:
Warranty certificate (minimum 12 months on labour, manufacturer warranty on parts).
Aftercare instructions (filter cleaning, error code explanations).
Maintenance schedule recommendation.
Step 6: Ongoing Support
Post-service, you receive a satisfaction survey. All clients are enrolled in our seasonal email reminder for aircon maintenance Stellenbosch bookings.